If you made a mistake in your order, please contact us as soon as possible through our contact form or by email. If your order hasn’t been shipped yet, we will do our best to correct it.

Once your order has been shipped, you will receive an email with a real-time tracking link.
You can also check the status of your order on the Track My Order page.

For hygiene and safety reasons, our products cannot be returned or exchanged once opened.
However, if your item is damaged or not as described, we are committed to finding an appropriate solution.

Once your order is confirmed, you have 24 hours to contact us if you wish to cancel or modify it.
After this period, the order is likely already being processed.

Yes, we offer free worldwide shipping.

The average delivery time is estimated between 8 to 10 business days depending on your country.