GDPR Compliance Policy

Last updated: June 2026

This GDPR Compliance Policy explains how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (GDPR) applicable to residents of the European Economic Area (EEA).

By using this website, you agree to the practices described in this policy.

1. Data Controller

This website is operated by:

SDI ECOM LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Contact Email: info@lookia.shop

For the purposes of the GDPR, SDI ECOM LLC acts as the “Data Controller” of your personal information.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Information

• Full name

Contact Information

• Email address

• Phone number

• Shipping address

• Billing address

Payment Information

• Payment method details

• Transaction information

(Note: full payment card details are processed securely by third-party payment providers and are not stored by us.)

Technical Information

• IP address

• Browser type

• Device information

• Operating system

• Time zone

• Cookies and tracking technologies

Usage Information

• Products viewed

• Pages visited

• Website interactions

• Referral sources

3. Legal Bases for Processing

Under GDPR, we process personal data only when we have a lawful basis to do so.

These legal bases include:

Contractual Necessity

To process orders, payments, shipping, and customer support.

Legitimate Interests

To improve our services, prevent fraud, secure the website, and analyze performance.

Consent

For marketing communications, cookies, pixels, and personalized advertising where legally required.

Legal Obligations

To comply with applicable laws, tax regulations, and law enforcement requests.

4. How We Use Your Personal Data

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and updates

• Prevent fraud and abuse

• Improve website performance and user experience

• Conduct analytics and marketing

• Comply with legal obligations

• Display personalized advertising

5. Cookies & Tracking Technologies

We use cookies and similar technologies including:

• Shopify cookies

• Analytics cookies

• Advertising pixels

• Session cookies

• Functional cookies

Third-party services may include:

• Shopify

• Google Analytics

• Meta Pixel

• TikTok Pixel

• Google Ads

• Email marketing providers

These technologies help us understand visitor behavior and improve advertising performance.

You may disable cookies through your browser settings.

Where required by law, we request your consent before placing non-essential cookies on your device.

6. Sharing Your Data

We may share personal information with trusted third parties including:

• Payment processors

• Shipping providers

• Shopify

• Analytics providers

• Marketing and advertising partners

• Legal authorities when required

We do not sell your personal data.

7. International Data Transfers

Your information may be transferred outside the European Economic Area, including to the United States and Canada.

When such transfers occur, we take reasonable measures to ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Your GDPR Rights

If you are located in the European Economic Area, you have the following rights:

Right of Access

You may request access to the personal data we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You may request limitation of how we process your data.

Right to Object

You may object to certain types of data processing, including direct marketing.

Right to Data Portability

You may request a copy of your data in a structured format.

Right to Withdraw Consent

You may withdraw your consent at any time when processing is based on consent.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority.

10. Marketing Communications

If you subscribe to marketing emails or SMS messages, you may unsubscribe at any time using the unsubscribe link included in communications or by contacting us directly.

11. Data Security

We implement appropriate technical and organizational security measures to protect personal information against:

• Unauthorized access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

However, no internet transmission method is completely secure and we cannot guarantee absolute security.

12. Children's Privacy

This website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

13. Changes to This Policy

We may update this GDPR Compliance Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will always be posted on this page.

14. Contact Us

For any GDPR-related requests or questions, please contact:

info@lookia.shop

Operated by:

SDI ECOM LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States